who furtively watch its broadcasts
QVC's merchandising power has nurtured blockbuster brands like Spanx body shapers- and whole sub-industries that help entrepreneurs get their products onto the shopping network (or at least claim to). The company's allure is so powerful that silver key rings Marion Brando reportedly sought to become one of its celebrity presenters during his final, cashstrapped, obese, and depressed years.
Naturally, a company this closely tied to the decades-long American consumer boom has been hit hard by the recession. silver necklaces Consumer credit problems and falling sales in 2008 and early 2009 forced QVC to lay off staff, close a call center, and cut inventories. But lately, its fortunes have rebounded. In February, Liberty Media, QVC's parent company, announced that the network's operating income in the fourth quarter of 2009 was up about a third from its dismal 2008 level.
That's good news for closet fans like me, who furtively watch its broadcasts without ever really buying. But it's less clear what that says about the health and sanity of the American consumer. Does it mean we're getting back on our feet? Or does it mean that we're still in way over our heads, unable to pull silver pendants ourselves out of our obsessive overspending?
To appreciate QVC's consummate skill in separating its customers from their money, you have to travel to its headquarters, tucked behind an obscure office park outside Philadelphia. For $75 you can take the "All Access Tour" of its vast facility, silver rings which spans a lot the size of 15 football fields.
